Customer Experience (CX) Lessons and Guidance
Original article posted at NanoRep by Monica Givati on November 21, 2016 In 2016, the customer experience became the focal point of marketing, acquisition, on-boarding, UX design, and many other …
Customer Service – Top 25 Desired Skills
Original Column Posted on August 29, 2016 : http://fitsmallbusiness.com/customer-service-skills/ Contact Red Beach Advisors at info@redbeachadvisors.com to gain assistance with your customer support and service strategy. Are you planning to hire someone …