Customer Service Experts Reveal their Important Tips for Reducing Call Volume
Article first appeared in Nanorep Blog on May 11, 2016. Call centers are often one of the most bustling hubs of a business, serving as the central point of contact …
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83 Customer Support Experts Share Tips for the ‘Age of the Customer’
Article originally appears in Nanorep Blog on June 2, 2016. Today, we’re in what many experts have dubbed the ‘Age of the Customer,’ an era in which customer centricity is …
Experts Weigh In: How do you create and maintain lasting partnerships?
Article Originally posted in MyCorporation Blog on January 6, 2016 by Deborah Sweeney 2015 was definitely a year for partnerships at MyCorporation. We teamed up with some great companies, …