Customer Service: How To Provide Excellent Customer Service
Original Article located at: ROI Call Center Solutions and posted on August 12, 2016 In 2009, an elderly man in Wayne, PA was snowed-in during a winter storm around the …
How to Manage Multiple Locations for Your Small Business
Small Business Community Article: When your small business expands beyond its original location, consistency and communication are key to continued success. We spoke with Los Angeles-based management consultant Ray McKenzie, …
What is your most effective customer retention strategy for B2C brands?
We decided to ask experts one question: What is your most effective customer retention strategy for B2C brands? In today’s competitive marketplace, consumers have an increasing amount of choices- and they aren’t afraid to …
Checklist for Building Relationships for Businesses
Article Published on Insureon Blog on August 3, 2016: Honest-to-goodness face time (i.e., the kind you can’t get on your iPhone) is a powerful tool when it comes to building …
Recruiter’s Top 10 Tools for Building a Strong Talent Pipeline
Article originally published in Recruiter.com on June 24, 2016 Welcome to Top 10, Recruiter.com’s weekly rundown of the best of the best in recruiting! Every Friday, we release a list …
Customer Service: Ten Easy Things to Do To Deliver the Best for Clients
Article Originally appeared in Mavenlink Blog on June 27, 2016 A lot of growing businesses are focused on profit, margins, and developing a quality offering people will want. It could …
24 Experts Reveal Their Top Customer Retention Strategies
Article Originally appeared in Clutch Blog on June 8, 2016 In Customer Engagement , Customer Experience , Customer Strategy , Loyalty , Personalization , Personalized Engagement 24 Experts Reveal Their …
Customer Service Experts Reveal their Important Tips for Reducing Call Volume
Article first appeared in Nanorep Blog on May 11, 2016. Call centers are often one of the most bustling hubs of a business, serving as the central point of contact …
83 Customer Support Experts Share Tips for the ‘Age of the Customer’
Article originally appears in Nanorep Blog on June 2, 2016. Today, we’re in what many experts have dubbed the ‘Age of the Customer,’ an era in which customer centricity is …
Experts Weigh In: How do you create and maintain lasting partnerships?
Article Originally posted in MyCorporation Blog on January 6, 2016 by Deborah Sweeney 2015 was definitely a year for partnerships at MyCorporation. We teamed up with some great companies, …